About me

Before I became a content designer, I spent 12 years at the Community College Research Center at Teachers College, Columbia University. I worked closely with researchers studying how community colleges serve students, editing major research reports from early drafts through publication and shaping the digital systems through which that work reached educators, college leaders, and policymakers. I also coauthored research on topics ranging from developmental education to large-scale institutional change.

That experience shaped how I think about editorial work. Good editing isn’t simply about making prose cleaner or ideas easier to understand. It means understanding the argument well enough to question it, recognizing what assumptions and evidence it depends on, anticipating how different readers might interpret it, and helping the final work say exactly what it needs to say.

I now bring that same discipline to digital products. At JPMorgan Chase, I work on payment experiences where the difference between what a system does and what an interface implies can have real consequences. The work often involves finding those gaps, understanding why they exist, and helping teams resolve them.

I’m less interested in making complexity disappear than in deciding how much of it a person needs to encounter. Sometimes the right answer is simpler language. Sometimes it’s a more precise explanation. Sometimes it’s changing the experience itself. The interesting work is figuring out what the situation actually calls for.